Our support hours are:
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Montreal:
9 AM to 5 PM EST (UTC+5) Monday to Friday (excluding certain holidays)
Paris:
9 AM to 5 PM CET (UTC+1) Monday to Friday (excluding certain holidays)
Holiday Information:
Please note the change in business hours for the upcoming 'Fête du Travail/Labor Day' holiday (Canada) for Monday, September 06th:
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- Montreal office will be CLOSED with no support offered
- Paris office will be OPEN
Our email address is support@bluestreaktech.com
For the fastest possible service, please include the following:
- your full name,
- your company name,
- telephone number,
- e-mail address
- a complete description of the issue (with reproduction steps or example file that easily demonstrates the problem).
About Bluestreak Technology
Bluestreak Technology is the open Flash® platform leader for companies that want to create custom Adobe® Flash-based user interfaces, applications, and web services across a wide variety of wired and wireless devices. The company’s award-winning MachBlue™ platform extends the rich graphics that Flash is known for on the Web with the customization options necessary to overcome the unique constraints of set-top boxes, mobile phones, digital televisions, and other consumer electronic devices.
Bluestreak Technology’s software is used daily by millions of consumers worldwide, delivering interactive and engaging user experiences that have been shown to improve service adoption rates by 75%, increase content usage by over 50%, and deliver customer satisfaction rates as high as 98%.
Privately held and headquartered in Montreal, Canada, Bluestreak Technology powers the Flash-based user interfaces and applications for many of today’s leading television and mobile companies, including France Telecom, Time Warner Cable, Videotron, Mitsubishi, Telecom Italia France, and ZON Multimedia.